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Privacy & Data Protection

Privacy Policy

How find-car-insurances.co.za collects, uses, stores and protects your personal information in line with the Protection of Personal Information Act (POPIA), 2013.

find-car-insurances.co.za/privacy-policy

This Privacy Policy outlines how find-car-insurances.co.za ("we", "our", or "us") collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA), 2013.

By using our site and submitting your personal information, you agree to the terms of this Privacy Policy and consent to the processing of your personal information as described below.

1

Who We Are

find-car-insurances.co.za is a lead generation platform. We connect users with third-party car insurance providers. We are not a Financial Services Provider (FSP) and do not provide financial advice or sell insurance directly.

2

What We Collect

We may collect the following personal information:

  • Full name

  • Contact details (email address, mobile number)

  • Vehicle information (make, model, year, usage type)

  • Employment status and income band

  • Insurance history (current insurer, claims history in the last 6 months)

  • Location information (province, city)

  • Tracking and analytics data (UTM parameters, gclid, fbclid, device/browser info)

  • Any other information voluntarily submitted via our forms

3

POPIA Compliance

We:

  • Only collect information that is adequate, relevant, and not excessive

  • Process your information lawfully and transparently

  • Only use your information for the purpose for which it was collected (e.g., to connect you with car insurance providers)

  • Take reasonable steps to protect your personal information from loss, misuse, and unauthorised access

  • Allow you to access, correct, or request deletion of your personal data at any time

To exercise your POPIA rights, contact [email protected]

4

Consent to Contact

By submitting your information on this site, you consent to:

  • Receiving emails, phone calls, WhatsApp messages, and SMS communications from find-car-insurances.co.za and its affiliated insurance partners

  • Being contacted for purposes of offering and discussing car insurance quotes or services

  • Being contacted in the future about related insurance products, where you have opted in to receive WhatsApp or SMS communications

You may opt out at any time by replying "STOP" to SMS messages, clicking the unsubscribe link in emails, or emailing us directly at [email protected].

5

Use of Information

We use your information to:

  • Forward your details to selected third-party car insurance providers

  • Help providers contact you with offers, quotes, or relevant information

  • Improve our platform and marketing efforts

  • Comply with legal obligations

We do not sell your data to unaffiliated third parties.

6

Data Sharing

We only share your personal information with trusted car insurance providers and service providers directly involved in transmitting your lead data to those insurers. All third-party partners are contractually obligated to handle your information securely and in line with POPIA requirements.

7

Children/Minors

Car insurance products marketed on this site are not intended for persons under the age of 18. We do not knowingly collect or process the personal information of minors. If such information is submitted, we will delete it promptly.

8

Cookies and Analytics

We use cookies and analytics tools to monitor website performance, enhance your browsing experience, and understand user behaviour. You can adjust cookie settings via your browser at any time.

9

Security of Your Information

We apply reasonable technical and organisational measures to safeguard your data from unauthorised access, disclosure, alteration, or destruction.

10

Your Rights Under POPIA

You have the right to request access to your personal data, ask for corrections to inaccurate information, request deletion of your information, and withdraw consent to processing. Contact [email protected] to submit any such requests.

11

Policy Updates

This Privacy Policy may be updated from time to time. The latest version will always be available on this page and include a revised effective date.

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